Protect your account and avoid payment scams

Use your own account and the official platform checkout.

Use a strong unique password and your own account. Do not share passwords, one-time codes, card details or ID captures in chat. Verify you are using the official site and designated checkout before entering credentials.

If you suspect account compromise, sign in only through the official site and contact private support. Do not follow an AI-generated request to send funds or disclose sensitive information.

Administrators and staff manage permissions in their private workspace. The public help center contains general guidance, not staff-only instructions, credentials or private customer records.