Renter quick-start guide

Follow the renter workflow from setup to the end of a rental.

Create your account. Open Verification and follow the identity checks when prompted. If you forget your password, use Forgot password? on the sign-in screen.

Open Browse vehicles. Compare availability, rental options, price, and any separate deposit. Choose your dates and submit a booking request.

Check Bookings for the owner’s decision. If online payment is required, use the checkout opened from the booking. If payment is unclear, check the same booking before retrying. If paying cash, confirm the booking and agree on the handover first.

Use booking chat to agree on the pickup pin. At pickup, inspect the vehicle and agree on condition, fuel and odometer readings with the owner.

Return the vehicle at the agreed time and location. Check the inspection outcome, deposit status, and any eligible points. Use Support with the booking reference if you need help.